Vael ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our telehealth peptide therapy service.
We collect personal information you provide when creating an account, completing health screenings, and placing orders. This includes your name, email address, date of birth, phone number, shipping address, health information, and payment details.
Your information is used to provide telehealth services, process prescriptions, fulfill orders, communicate with you about your treatment, and comply with healthcare regulations. We share necessary medical information with our licensed healthcare providers and FDA-registered 503A compounding pharmacy.
We implement industry-standard security measures to protect your personal and health information. All data transmission is encrypted using SSL/TLS, and we use secure data storage with access controls.
You have the right to access, correct, or delete your personal information. You may also request a copy of your health records. Contact us at support@vael.com to exercise these rights.
For questions about this Privacy Policy, contact us at support@vael.com.